Stefan has been working at SMT since 2010 and specializes in Sennebogen machines. Large handling machines in ports and industrial areas—exactly the work that energizes him. “They are impressive machines. The work on them is technically challenging, and no job is standard.” His move to SMT stemmed from curiosity. “I was already working with Volvo machines and had a lot of contact with SMT. When I got the chance to start here and learn more, I seized it.” Since then, he has progressed from all-round mechanic to specialist. “Here, you get the space to really delve deep.”
Becoming a specialist through trust and in-depth study
Stefan's interview
Let explore how looks a day at work for Stefan, what's give him satisfaction and how being responsible means at SMT
I leave home around six and am at the client’s around seven.” First coordination, then getting to work. That could be scheduled maintenance, a breakdown, or a complex repair. Because I work with large machines, I often spends a whole day working on a single machine at one location. My van is restocked overnight; I don’t have to stop by the branch and I have everything with me. That works efficiently.
It’s all about quality. When a malfunction is resolved and a machine is running again. But the method is at least as important. The approach is always: get it right the first time. Bringing the right parts and expertise to the customer, so that the work is truly finished. That doesn’t always work out, but the bar is set high. The contact with customers and the fact that you visit a different location every day motivates him to get to work every day. Customers are happy when you arrive, but even happier when you leave and their machines are working again. That makes the work very enjoyable.
You have a lot of freedom, but that comes with responsibility. You decide together with the client what takes priority and how to structure the day. Sometimes that means working longer. You don’t leave a job unfinished. You get that trust here, and that suits me.
Why he has been working at SMT for so long?
For Stefan, SMT’s strength lies in reliability and craftsmanship. “The salary is good and always on time, and with forty vacation days you can also get a good rest. And most importantly, you work with challenging technology on top brands.” Education and training are taken seriously, which is essential for him. “That’s how I was able to specialize in Sennebogen machines.” “They are machines that deserve quite a bit more attention,” he says with a smile. “And the work on them is truly special. That is why, after all these years, I still feel at home here.”