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Digital Services

Digital services act as the "command center" for our other service pillars.

Maintenance

Diagnostic alerts trigger the Maintenance & Repair team, ensuring parts are ready before a machine stops.

Spare Parts

Data from Fluid Analysis Programs and machine wear-tracking allows for pre-ordering of GET and filters.

Contract

Telematics provide the transparency needed for Service Level Agreements (SLA), ensuring billing is based on actual machine hours and health.

Advanced Telematics & Machine Intelligence Ecosystem

We deploy industry-leading digital platforms tailored to the specific technical requirements of each brand we support.

  • Multi-Brand Connectivity

    Seamless integration with Volvo Connect (CareTrack), SenTrack (Sennebogen), ConSite (Hitachi), and Dyn@Link (Dynapac).

  • Machine Health & Active Diagnostics

    Real-time monitoring through ActiveCare and Insight Reports, including fluid analysis integration and technical status alerts.

  • Operator Assistance (Co-Pilot)

    Advanced onboard systems including Dig Assist, Load Assist, and Haul Assist for precision earthmoving and material handling.

Brand-Specific Telematics & Machine Intelligence

Volvo CE & Volvo Trucks

Platform: Volvo Connect (The unified portal).

Core Tools: CareTrack (Telematics), ActiveCare (24/7 monitoring), and Co-Pilot (On-board operator assistance: Load/Dig/Haul Assist).

Key Benefit: Advanced fuel & environment reports and remote software downloads (OTA).

Hitachi-Landcros (HCME)

Platform: Global e-Service & ConSite.

Core Tools: ConSite Pocket (Real-time mobile alerts) and ConSite Air (Remote diagnostics and firmware updates).

Key Benefit: Predictive maintenance through automated monthly health reports and oil sensor data integration.

Dynapac

Platform: Dyn@Link.

Core Tools: Online fleet tracking and paving quality monitoring.

Key Benefit: Strategic tools for road construction managers to monitor asphalt temperature and compaction consistency remotely.

Sennebogen

Platform: SenTrack.

Core Tools: Real-time geolocation, geofencing, and hydraulic pressure monitoring.

Key Benefit: Specialized data for material handling duty-cycles and energy consumption analysis for electric/diesel models.

Transforming Fleet Data into Profitability

In the modern industrial landscape, data is the most valuable asset after the machine itself. By utilizing Predictive Diagnostics and Site Simulation, managers can identify operational bottlenecks such as excessive idling or suboptimal haul routes before they impact the bottom line. For high-intensity operations, digital connectivity is the only way to achieve a "Zero-Failure" objective.

Yes. We utilize AEMP API protocols to consolidate data from Volvo, Hitachi, Sennebogen, and 3rd-party systems into a single fleet management view.

Tools like Load Assist and Dig Assist provide real-time precision for operators, reducing rework and material waste.

It allows mining and quarry managers to virtually test different fleet configurations to find the most efficient setup before moving a single machine.

Constant health monitoring ensures that maintenance is performed precisely when needed, keeping the machine within the technical parameters required for extended warranty coverage.

Contact our SMT Africa experts

Our experts are attentive to your digital services needs. Ready to assist you in overcoming all your daily challenges with customized solutions.

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