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Maintenance & Repair

Modular Service Level Agreements (SLA)

Tailor your maintenance strategy based on your risk tolerance and operational needs.

Corrective

Expert repairs when you need them most, with guaranteed response times.

Preventive

Scheduled inspections and parts replacement to avoid unplanned stops.

Predictive

The ultimate level of Asset Protection, using real-time monitoring to maximize Uptime and machine residual value.

Maintenance & Repair does not work in isolation.

Spare Parts

Every repair is backed by 100% genuine parts, triggering the 2-Year Extended Warranty when installed by our teams.

Digital Services

Telematics provide the data that fuels our Predictive Maintenance model, alerting our workshops to prepare for an intervention before the machine fails.

Finance

Our fixed-cost contracts act as a financial tool to protect your profit margins from the volatility of emergency repairs.

Precision Diagnostics & Technical Rigor

Our maintenance excellence is driven by data and certified engineering.

  • Certified Technical Teams

    All repairs are performed by OEM-trained engineers, ensuring compliance with international safety and performance standards.

  • Advanced Diagnostic Tools

    We use proprietary software to conduct deep-system audits, identifying invisible electrical or hydraulic inefficiencies.

  • Proactive Health Reports

    Regular technical inspections are synthesized into "Health Reports," providing you with a clear roadmap for future maintenance and budget planning.

Strategic Asset Management for Harsh Environments

In high-intensity sectors like mining and large-scale construction, maintenance is not a cost. It is a financial strategy. By shifting to a Service Agreement, you stabilize your cash flow and "finance" your fleet's longevity. This proactive model reduces VOR (Vehicle Off Road) time by up to 30%, ensuring that your capital investment is protected through every stage of its lifecycle.

Preventive is based on fixed intervals (hours), while Predictive uses real-time data from Digital Services to repair only when components show actual signs of wear.

They provide a fixed maintenance cost per hour, eliminating the risk of unexpected repair bills and simplifying your budget forecasting.

Yes, we deploy resident technicians and containerized workshops directly to your site to ensure 24/7 machine availability.

Using OEM protocols and calibrated tools ensures the machine returns to original factory specifications, preventing secondary failures.

Contact our SMT Africa experts

Our experts are attentive to your personnel maintenance & repair and service contract needs. Ready to assist you in overcoming all your daily challenges with customized solutions.

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